Returns & Exchanges

At Heights, we want you to be completely satisfied with your fashion finds. If your purchase isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print and Pack

  Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup for your convenience.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.